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Product Liability: Managing a Product Safety Crisis
Product safety is an increasingly high priority for the automotive supply chain, and rightly so:recent years have seen a string of global product safety crises in the industry. Car-makers and their suppliers are the subject of media and regulatory scrutiny like never before, and the trail of recalls, regulatory investigation sand litigation speaks for itself: despite significant advancements in quality management standards and techniques, automotive businesses continue to stumble into crises as a result of design and manufacturing errors, poor communication/document management or inadequate crisis planning.
And if you thought these issues were a concern only for OEMs, think again: with the increasing complexity of automotive supply chains, the growing opportunities and pressures of new technology and increasingly sophisticated regulatory frameworks, the reputational and financial risk for Tier 1 and 2 suppliers is real and growing. There has never been a more important time to understand and address your exposures.
As part of its ongoing work to position the UK automotive sector as a leader in product safety and quality management, the SMMT QMD has teamed up with product liability expert sat leading global law firm Eversheds Sutherland to provide a series of sessions helping UK automotive businesses to understand their legal responsibilities and liabilities and to improve their systems so as to minimise the risk of product safety crises and respond better when they occur.
Eversheds Sutherland’s product compliance team have been working on these issues with OEMs and major Tier 1 suppliers for years. Thanks to the SMMT the whole UK automotive supply chain can now access their expertise.
The Product Liability Programme consists of the following modules:
This module is aimed to help you and your business answer the following questions:
This session will examine best (and worst) practice in planning for and responding to product safety crises.
Anyone, anywhere in an automotive supply chain who is concerned with improving the ability of their business to reduce the risk of safety crises and respond more effectively when they occur.
The audience will vary depending on the size and structure of each business. In broad terms we would expect this module to be of most interest to senior decision makers responsible for handling a crisis scenario.
Upon completion of the course you will receive a SMMT Quality Management (QMD) certificate of attendance.
By the end of this course you will be able to:
How will you protect the business against the threat of claims, investigations and adverse publicity?
We have been delivering significant and measurable performance improvements for leading global manufacturers for more than 25 years and believe there is no one size fits all approach to driving competitiveness across the industry. Toyota, Rolls Royce and Electrolux are among the brands who have tapped into our expertise to ensure they remain on top in their own fiercely competitive markets.
In order to strengthen the services we provide to the UK’s automotive quality management specialists and further underpin the competitiveness of UK manufacturers, SMMT Industry Forum has created SMMT QMD, its new Quality Management Division.
SMMT QMD was launched at the inaugural Automotive Quality Management Systems Conference in Birmingham in November 2018 and aims to ensure that the UK automotive industry plays an active role in the development and governance of national and international automotive standards.
SMMT QMD will provide a community of practice to directly support UK quality professionals, ensuring standards are effectively implemented and improving competitive performance. As such, SMMT QMD will now provide the following services:
We don’t employ “trainers”, rather a team of experienced industry experts who are able to apply their knowledge to your business
We have been helping organisations like yours for over 25 years to deliver and maintain sustainable improvement
We know what’s possible and how to help you achieve it by utilising our tried and tested techniques for long term success
We believe that training should be through a ‘learn by doing’ approach with coaching and mentoring wherever possible
No available dates for this course at present. Please fill in the form below to register your interest.
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If you are booking an instructor led class and the venue states ‘Virtual’ then please see the technical requirements below. Please note that these technical requirements below do not apply to eLearning courses:
Virtual Class Technical Requirements
To access a virtual class you must have the following:
Our standard platform for training is currently GoTo Training, however in certain circumstances based on region we use Teams or Zoom. If you are unsure if your systems are compatible please contact us before booking.
Industry Forum helps major global manufacturers understand, optimise and improve both manufacturing capability and business performance. Over 250 organisations in 30 countries trust Industry Forum to deliver and maintain sustainable improvement.
SMMT Industry Forum Ltd
2680 Kings Court
Birmingham Business Park
+44 (0)121 717 6600
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