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Publications & Standards
The terms set out in this document (“Terms“) apply to your use of www.industryforum.co.uk (the “Website“).
The Website is owned and operated by SMMT Industry Forum Limited (“SMMT IF“), 71 Great Peter Street, London, SW1P 2BN, a registered company in England and Wales, Company Number 8229698, VAT number GB 765 5707 96.
To contact SMMT IF, please email [email protected] or telephone the customer service line on +44(0)121 717 6600.
BY USING THE WEBSITE YOU ACCEPT THESE TERMS
By continuing to use the Website you confirm that you have read and accept these Terms, and that you agree to comply with them. If you do not accept these Terms in their entirety you must not use the Website. SMMT IF recommends that you print a copy of these terms for future reference.
THERE ARE OTHER TERMS THAT MAY APPLY TO YOU
These Terms refer to the following additional documents, which also apply to the use of the Website:
CHANGES TO THESE TERMS AND TO THE WEBSITE
SMMT IF may change these Terms at any time by posting changes on the Website. It is your responsibility to review the updated Terms. Your continued use of the Website constitutes your acceptance of the latest version of these Terms.
SMMT IF may update and change the Website from time to time.
INTELLECTUAL PROPERTY RIGHTS
All rights in the Website and its contents are owned by SMMT IF and its licensors. Materials on the Website may not be copied, modified, made available, or otherwise used in any way except for your own personal (non-commercial) use. Any other use of the materials on the Website requires the prior express permission of SMMT IF. All commercial use enquiries for SMMT IF materials should be directed to [email protected]
USE OF THE WEBSITE
You agree only to use the Website in a lawful manner for lawful purposes, and not to: (i) infringe the rights of, or restrict or inhibit the use and enjoyment of the Website by any person; (ii) harass or cause distress or inconvenience to any person; (iii) transmit obscene or offensive content; (iv) attempt to access any part of the Website (or any system or network) unless authorized to do so; or (v) disrupt the normal operation of the Website. SMMT IF reserves the right to suspend or terminate your access to the Website at any time without giving reasons.
The images, logos, branding, and names on the Website which identify SMMT IF, members of SMMT IF, or other persons, and their respective products and services, are proprietary marks of SMMT IF or the relevant third parties. No right or licence is granted to any person with respect to any such image, logo, branding, or name.
Where hypertext links to other sites have been provided, this has been done so for your information and convenience only. Should you activate any of these links, you will leave the Website and SMMT IF has no control over, does not endorse and will accept no responsibility or liability in respect of the material on any such other web site. You are advised to ensure that you familiarise yourself with the terms and conditions of use for each of the sites concerned, prior to your use of the services and information they provide.
RULES ABOUT LINKING TO THE WEBSITE
You may link to the Website home page, as long as you do so in a fair and legal way and do not do so in a way which could damage SMMT IF’s reputation or take advantage of it. You must not link to any subpages, or any password protected area of the Website, or make any direct links to files which are made available through the Website.
You must not:
(a) establish a link which suggests any association, approval, or endorsement by SMMT IF unless SMMT IF has given you written permission;
(b) insert links to the Website on any other site which contains content which is illegal, infringes any rights (such as the intellectual property rights of another person), or contains any adult content; or
(c) establish a link to the Website on any site that is not owned by you.
SMMT IF can cancel any linking permission at any time and object to any such links and require you to remove them. If you wish to link to or make any use of content on the Website other than that set out above, please contact SMMT IF at [email protected]
SMMT IF does not guarantee that the Website will be secure, or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform to access the Website. You should use your own virus protection software.
You must use all reasonable endeavours not to introduce viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful.
The Website and its contents are provided on an ‘as-is’ and ‘as available’ basis, without any representation or warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, and accuracy. Any such term is excluded to the extent permissible under applicable law. SMMT IF does not warrant or represent that the Website will be uninterrupted or error free, that defects will be corrected, or that the Website (or its content) will be complete or accurate.
SMMT IF does not exclude or limit its liability to you where it would be unlawful to do so. This includes: (i) liability for death or personal injury caused by SMMT IF’s negligence or the negligence of SMMT IF’s employees, agents or subcontractors; and (ii) liability for fraud or fraudulent misrepresentation. Subject to the previous sentence, SMMT IF will not be liable for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
(a) use of, or inability to use, the Website; or
(b) use of or reliance on any content displayed on the Website.
In particular, SMMT IF will not be liable for:
(a) loss of profits, sales, business, or revenue;
(b) business interruption;
(c) loss of anticipated savings;
(d) loss of business opportunity, goodwill or reputation; or
(e) any indirect or consequential loss or damage.
In the event that we are liable to you, our liability will not exceed £100 per cause of action up to a maximum liability of £500 in aggregate.
These Terms, and any issues arising out of or in connection with them, shall be governed by and construed in accordance with the laws of England and shall be subject to the non-exclusive jurisdiction of the English courts.
SMMT IF may bring proceedings against you in any court anywhere in the world, particularly in circumstances where our intellectual property rights may be being infringed, or SMMT IF is seeking emergency relief such as an injunction.
Should any of the provisions of these Terms be determined to be illegal, invalid, or otherwise unenforceable by reason of the laws of any state or country in which these Terms are intended to be effective, then to the extent and within the jurisdiction which that provision is illegal, invalid or unenforceable, it shall be severed and deleted from these Terms and the remaining provisions of these Terms shall survive, remain in full force and effect and continue to be binding and enforceable.
SMMT Terms and Conditions for online publication sales – www.industryforum.co.uk
The terms and conditions (“Terms”) on which we supply any of the products (“Products”) listed on our website at www.industryforum.co.uk (“Website”) to you are as set out below. By clicking on the button marked “I Accept” at the end of these Terms, you agree to be bound by these Terms together with any terms and conditions of use included on the Website. If you do not click on the button marked “I Accept” at the end of these Terms, you will not be able to order any Products from the Website.
1.1 The Website is operated by SMMT Industry Forum Ltd (we, our, us). We are registered in England and Wales under company number 8229698 with our registered office at 71 Great Peter Street, London SW1P 2BN. Our main trading address is 2680 Kings Court, The Crescent, Birmingham Business Park, Birmingham, B37 7YE. Our VAT number is GB765570786.
2.1 When ordering Products for delivery overseas you may be subject to import duties and taxes. Our prices for the Products are exclusive of any such duties and taxes and you shall be solely responsible for meeting the costs of any such duties and taxes.
2.2 The Website is not intended for use in any jurisdiction in which it or any of the Products sold through it would be unlawful. You warrant that your use of the Website and your purchase of any Products under a Contract made via the Website is in compliance with all local laws and regulations applicable to you and in the country to which the Products are to be delivered. You shall indemnify us against all losses we may suffer arising as a result of your breach of the warranty set out in this condition.
3.1 By placing an order through the Website, you warrant that you are a business user and are purchasing the Products for business use.
4.1 After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product subject to these Terms.
4.2 To the extent legally permissible, you agree that we have no obligation (whether under the E-commerce Regulations 2002 or otherwise) to: (a) provide you with any information additional to that included within the Website from time to time prior to you making an order; or (b) to issue any further acknowledgement of contracts made between us than we may issue to you from time to time.
4.3 It is your obligation to ensure that the terms of your order are complete and accurate.
4.4 Any order shall be accepted entirely at our discretion. We will confirm acceptance to you by sending you an e-mail that confirms that the Product has been dispatched (the “Dispatch Confirmation”). The contract between us (“Contract”) for the sale of the Products included in your order will only be formed when we send you the Dispatch Confirmation.
4.5 The Contract will relate only to those Products whose dispatch we have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch Confirmation.
4.6 Each contract concluded between us via the Website and in accordance with these Terms shall be deemed to have been completed in England and Wales at our normal place of business at the time at which we provide the Dispatch Confirmation. Contracts will be concluded in the English language only.
4.7 You can only cancel an order (or any part of an order) which we have already accepted, with our prior agreement in writing and provided that you indemnify us in full for all costs already incurred by us in relation to that order including any reasonable administrative charges. You should print a copy of these Terms each time we conclude a Contract with you and retain them for future reference.
5.1 We may provide links on the Website to the websites of third parties, whether affiliated with us or not. We cannot give any undertaking or warranty in relation to such third party websites or to the products you purchase from third parties to whose website we have provided a link and all warranties, conditions and other terms (whether express or implied) in relation to such third party websites and products are, to the fullest extent permitted by law, disclaimed by us.
6.1 Any dates specified by us for delivery of the Products are intended to be an estimate only.
6.2 We will endeavour to fulfil your order by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then within 30 days of the date of the Dispatch Confirmation.
6.3 Unless otherwise agreed in writing by us, delivery of the Products shall be deemed to take place at our normal place of business in normal business hours.
6.4 We will only accept a for non delivery of an order after 21 days have passed from date of dispatch. From the 22nd day following dispatch, customers have a further 21 days to notify us of a missing item, upon which time we will investigate with the courier. Once 42 days are passed we will not be able to investigate lost items or accept any claims for missing items.
7.1 The Products will be at your risk from the time of delivery.
7.2 Ownership of the Products will pass to you at the time of delivery or when we receive full payment of all sums due in respect of the Products, including delivery charges (whichever is the later).
8.1 The price of any Products will be as quoted on the Website from time to time, except in cases of error.
8.2 These prices include VAT where applicable but exclude delivery costs, which will be added to the total amount due as set out in our delivery information.
8.3 Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.
8.4 The Website contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on the Website may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product’s correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product’s correct price is higher than the price stated on the Website, we will, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.
8.5 We are under no obligation to provide the Product to you at an incorrect (lower) price, unless we have confirmed it in a Dispatch Confirmation.
8.6 Except where an invoice is requested in accordance with condition 8.8, payment for all Products must be by credit or debit card. Credit and debit cards accepted by us are as specified on the Website. On selecting the Product and accepting these Terms and Conditions, you will be directed to the Sagepay payments microsite operated by Sagepay which facilitates card transactions to be accepted over the Internet. We do not have access to any payment details that you enter onto that micro-site.
8.7 We will not charge your credit or debit card until we despatch your order.
8.8 If you require an invoice, you may request this when you place the order and a Dispatch Confirmation will be issued once full payment of the invoice has been received by us.
9.1 You will be deemed to have accepted the Products as being in accordance with the Contract unless you notify us in writing of any defect or other failure of the Products to conform with the Contract within 7 days of the date of delivery of the Products where the defect or failure would be apparent upon reasonable inspection of the Products or within a reasonable time where the defect or failure would not be so apparent within 7 days of the date of delivery, failing which you shall not be entitled to reject the Products and we shall have no liability for such defect or failure, and you shall be bound to pay the price as if the Products had been delivered in accordance with these Terms.
9.2 Products, once delivered, may not be returned unless their return is agreed in advance in writing by us, and subject to the following conditions: (a) Products are returned in a pristine and unused condition with the original packaging intact; (b) Returned Products are received by us within 30 days of delivery of those Products; (a) all packaging, postage and other re-delivery costs of whatever nature are paid by you; (b) returned Products are accompanied by a written record of invoice number, date and a note of reasons for their return.
9.3 When you return a Product to us, we will examine the returned Product and will notify you of your refund via e-mail within a reasonable period of time. If we grant a refund then we will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will use reasonable endeavours to process any refund due to you within 30 days of the day on which we confirm to you via email that you are entitled to a refund.
9.4 Products returned by you because of a genuine defect will be refunded in full, including a refund of the delivery charges for sending the item to you and the cost incurred by you in returning the item to us.
9.5 For the return of high-value Products, we recommend that you use a recorded delivery service, as we cannot be responsible for non-delivery of returned items.
10.1 Our liability in connection with any Product purchased through the Website is strictly limited to the purchase price of that Product including the delivery charges.
10.2 This does not include or limit in any way our liability: (a) for death or personal injury caused by our negligence; (b) for fraud or fraudulent misrepresentation; or (c) for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.
10.3 We accept no liability for: (a) any loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, waste of management or office time (in each case whether direct or indirect); or (b) any liability arising to any third party; (c) for any indirect or consequential loss or damage of any kind; however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
10.4 Any warranties set out in these Terms are the only warranties which shall be given by us and all warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded.
11.1 We will contact you by e-mail or provide you with information by posting notices on our website. You agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.
12.1 All notices given by you to us must be sent by first class post to the Publication Sales Manager at our office address or by email to [email protected] . We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in any of the ways specified in condition 11. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter within the United Kingdom. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified email address of the addressee.
13.1 The contract between you and us is binding on you and us and on our respective successors and assigns.
13.2 You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent.
13.3 We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract. You will be provided with written notice of any such transfer, assignment, charge, sub-contract or other disposal.
13.4 No third party shall have the benefit of or the right to enforce these Terms or any Contract made under them.
14.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (“Force Majeure Event”). We may cancel or suspend the performance of any Contract in the event of a Force Majeure Event affecting the performance of that Contract.
15.1 We may terminate any Contract by written notice with immediate effect if: (a) you become or we believe that you are reasonably likely to become insolvent, if any steps are taken to have a liquidator, receiver or appointed over any of your assets or if you enter into a corporate voluntary arrangement as defined by the Insolvency Act 1986 or compromise any debts with creditors; or (b) you breach these Terms or any Contract; or (c) any sum payable under these Terms or any Contract is not paid within seven days of its due date for payment;
15.2 Termination of any Contract for any reason shall be without prejudice to the rights and remedies of either of us which may have accrued up to termination. On termination all sums owing pursuant to any Contract shall become immediately due and payable.
16.1 If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these Terms, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
16.2 A waiver by us of any default shall not constitute a waiver of any subsequent default.
16.3 No waiver by us of any of these Terms shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with condition 12 above.
17.1 If any of these Terms or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
18.1 These Terms and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
18.2 We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these Terms.
18.3 Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party´s only remedy shall be for breach of contract as provided in these Terms.
19.1 We have the right to revise and amend these Terms from time to time.
19.2 You will be subject to the policies and Terms in force at the time that you order products from us, unless any change to those policies or these Terms is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these Terms before we send you the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the Terms, unless you notify us to the contrary within seven working days of receipt by you of the Products).
All design, text, graphics and the selection or arrangement thereof are the copyright of SMMT Industry Forum Ltd or of other copyright owners.
Contracts for the purchase of Products through the Website will be governed by English law. Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.19
Industry Forum helps major global manufacturers understand, optimise and improve both manufacturing capability and business performance. Over 250 organisations in 30 countries trust Industry Forum to deliver and maintain sustainable improvement.
SMMT Industry Forum Ltd
2680 Kings Court
Birmingham Business Park
+44 (0)121 717 6600