Industry Forum

CQI-14- 4th Edition – Automotive Warranty Management Guideline

£195.00

Available on back-order

ISBN: 978 1 65 034329 7 SKU: CQI-14 Category:

Description

Guideline drives consumer satisfaction and warranty improvement by providing a robust warranty management program. The guideline provides an assessment tool, and No Trouble Found case studies to guide an organization to proactively reduce warranty incident rates associated with warranty events.

 

Format – English / A5 / Laminated / 

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Additional information

Weight 344 g
Dimensions 28 × 22 × 1 cm
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