Industry Forum

Companies within the Aerospace industry have long since recognised that although they compete to gain market share, they also share common challenges. In the past, they have created differing techniques and methods to try and achieve the same results. To address this, the aviation, space, and defence industry established the International Aerospace Quality Group (IAQG) for the purpose of achieving significant improvements in quality, delivery, safety, and reductions in cost, throughout the value stream. This organisation includes representation from companies in the Americas, Asia Pacific, and Europe. One of the more tangible results of the group’s activities is the release of a number of industry recognised standards.


The initial Aerospace approach to problem solving was released in May 2014. This standard was designated AS13000 Problem Solving Requirements for Suppliers and

was based on the Automotive industry 8 discipline approach, more commonly known as “8D”. The standard was released in an attempt to create a common approach for problem solving.

With the drive towards zero defects and continuous improvement becoming an Aerospace industry wide focus, the subject of problem solving was revisited in November 2016. This resulted in the IAQG releasing ARP9136, which is a recommended practice document, again, in support of problem solving. This guidance follows what is now known within the Aerospace sector as the 9 Step or “9S” approach.

To summarise, ARP9136 is an Aerospace recommended practice and AS13000 is an Aerospace standard, both of which are used in aviation, space and defence industries. They both detail the same practices and methodologies to perform root cause analysis, with the only minor difference that ARP9136 describes a 9S approach, and AS13000 describes an 8D methodology. The intent and outcomes of both of these methodologies are exactly the same.

Problem solving is seen as a key element of the goal of zero defects, as can be seen in the diagram. It moves organisations from fire fighting to effective root cause analysis, and the application of systematic corrective action.

Our AS13000 8D Problem Solving Course has been updated to include alignment with ARP9136 Root Cause and Problem Solving (9S Methodology).


To find out more about AS13000 and ARP9136 and how Industry Forum can support your journey of improvement and achieving zero defects, visit our website, email us or phone +44 121 717 6600 to talk to our expert practitioners.

– August 2019 authored by Richard Hammond

A Bit More About Richard
Richard Hammond has over 30 years of auditing and consulting experience within automotive and aerospace sectors. He began his career at Rolls Royce Motors Plc, where he graduated to the role of Maintenance and Installation Engineer, before progressing to his current position as Principal Consultant at Industry Forum via Industrial Robotics and Certification Body Auditing. As a qualified SMMT trainer, Richard delivers the recognised International Automotive Task Force (IATF) ISO/TS16949 Certification Body Auditor training and evaluation. Richard is an approved IATF Witness Auditor and delivers Core Tools training (APQP, PPAP, SPC, MSA, FMEA and Control Plan) into major aerospace and automotive OEMs and tier 1 suppliers.

Click here to contact Richard.