Industry Forum

Sales & Operations Planning (S&OP) Essentials


This introductory Sales & Operations Planning Course gives participants an opportunity to gain a greater understanding of the Sales & Operations Planning process from beginning to end. You will be introduced to the fundamentals of the S&OP process in make-to-stock and make-to-order environments. The focus is on S&OP teams and companies who aspire to introduce the process to their organisations.


1 day


Sales & Operations Planning is the single process to engage all functions in creating aligned, forward looking plans and making decisions that will optimise resources so as to achieve a balanced set of goals. It provides a single environment for optimally synchronising demand, inventory, and supply plans and is the key enabler in supporting the business in meeting costs, revenue and profit objectives.

Who should attend?

As S&OP affects all aspects of the business operations this course is suitable for many to give a basic understanding of the theory and applications for each business function.
We suggest those involved from Procurement, Sales, Finance, Operations and the wider supply chain.

Course Outline

  • S&OP Foundations
  • Define sales and operations planning (S&OP)
  • Understand how S&OP supports the business
  • Identify S&OP planning inputs
  • Identify S&OP historical input data
  • Summarise S&OP outputs
  • Understand the S&OP process

Benefits and Learning Objectives

Through classroom discussion and practical, hands-on exercises the S&OP Course will enable participants to explore in detail how to use the five step S&OP process, use a hands-on approach that emphasizes simulated problem solving and team collaboration. In addition, assemble agendas and conduct S&OP meetings, apply S&OP grids to perform simulations and ultimately, arrive at a successful S&OP process output that can be used to drive marketing, sales, and operations until the next S&OP meeting.

By the conclusion of the workshop, participants will acquire a basket of practical tools to make their S&OP programs work more smoothly, enhance forecast accuracy, increase productivity, and reduce operational costs.



Upon completion of the course you will receive an Industry Forum Principles of Sales & Operations Planning Essentials Certificate.

Register Interest