Category: Industry Forum Blog

There’s no doubt about it, today’s emerging technologies are changing our business models.

Not only are companies looking to utilise the benefits of cloud computing, Big Data and the Internet of Things to improve the development of new products and their manufacture. They are also realising that there is money to be had turning a product business into a sales and service business.

So not only can we use the data we collect to monitor how we are performing and make improvements. We can now analyse it and add value to it by turning it into information that other people will want to buy.

Here are a couple of different examples.

Selling information to the end user

Farming equipment manufacturers, John Deere, now make tractors that have full connectivity with their own web portal. This allows farmers to effectively connect with all their employees, contractors, equipment and the John Deere support teams.

They can receive information on when and where to plough and fertilise their fields, the best routes to take while sewing and harvesting and have remote health checks run on their equipment.

The information package as a service is a big feature of the product itself.

Selling information to other parties

Traditionally commercial TV channels have made money by selling advertising space in the breaks between shows. As viewing habits change with more people watching on catch up, and on different devices, there are fewer opportunities to reach potential consumers with advertising.

One cable TV company in the States, The Weather Channel, found their advertising revenue under threat from the use of smartphone weather apps. Their response was to correlate weather patterns with the sales of different products.

I wasn’t expecting this, but they found that women buy different hair products depending on the forecast. This is clearly where I have been going wrong with my hair!!

The upshot was, they approached Proctor and Gamble Co. As a result of P&G changing which version of Pantene products they advertised and when, sales increased by 28%. Read the article.

A note of caution

While cloud-based services, like Facebook, may get away with selling information about you to other parties, it’s not to everyone’s taste.

Facebook uses various data it analyses about you, to sell to others. For example, it uses your photos to determine if you put on weight e.g. over the holiday periods. Then it sells that information to companies who target you with diet-related products.

However, Mattel’s new talking Hello Barbie doll has provoked the #HellnoBarbie social media campaign.

Hello Barbie is an internet-connected doll. She records what a child says to it during play, sends it by Wi-Fi to the cloud where it is stored and analysed by a software company called Toy Talk.

Conversations at a later date with the doll appear to be real, as Barbie recalls facts that the child mentioned before. Maybe she mentions a favourite band or a trip that the child has gone on.

The problem is this. How will Toy Talk or Mattel go on to use the information? Will they sell it to other parties to earn more revenue? Will the children be subject to subtle advertising; the latest record by their favourite band or an offer at the theme park? Read their response.

So what are you doing in your business? Could you use emerging technologies to analyse

No, I’m not being heretical. I do follow structured problem solving methods and use a single, tightly defined effect to describe the problem at the head of a Fishbone diagram.

But sometimes …….. just sometimes, bend the rules a little. 

Use the structure of your Cause and Effect (or Ishikawa) Diagram to help with a different kind of problem. A big, unstructured problem – not at all tightly defined!

This way of using a Fishbone was shown to me by Hiroshi Seino, one of my Nissan Master Engineers. He called it a Chaos Fishbone.

Instead of using the diagram to explore all the potential causes that result in a single effect, use it to organise your team’s response to a larger, more open question.

How does this work?

So for example let’s ask the question “How can we encourage people to submit more ideas for improvement?”

This is still an issue that exists in the workplace, but it’s not in the form of a tightly defined, single effect. (The latter would be like “What stops the two screw holes on the Model X handle lining up?)

Follow these steps with your team:

• Write your question or issue in the box where the effect goes.
• Get your team to brainstorm ideas (causes) and write each on a sticky note.
• Place the notes on the appropriate bone of the diagram (man, material, machine, method and environment).

• Place identical ideas on top of each other.
• If there are any bones that have no or very few ideas then prompt the team to fill the gaps.

Although these steps are pretty much the same as you would use in normal cause and effect analysis, you will now get a lot more variance in the ideas generated. This is because you weren’t too specific about the issue you were investigating.

Not being specific in normal problem solving mode is usually a disaster. It results in more possible causes making the next step harder.

However in a Chaos Fishbone it’s the reverse.

• The open question encourages a huge and varied number of causes.
• Using the Fishbone structure organises and groups the huge volume and variety of ideas making the next step easier.

The next step

In normal problem solving the team select the most likely basic causes to investigate further. The countermeasure for each root cause is put in place and the result monitored.

If there are a lot of basic causes to select from and investigate, the process of analysing the root cause becomes cumbersome and time consuming.

On the Chaos Fishbone the next step is to spend some time grouping similar ideas together. This rationalises the mass of notes and develops themes. The team then select the top theme(s) they wish to work on.

As each theme contains a number of ideas, or causes, they can develop a good solution or approach to try out. And again the team implement it and monitor their results.

Try it out

So let me know if you have used a Chaos Fishbone and how it went. Or maybe you will give it a go at the next opportunity.

Begin with something realistic though – the solution to world peace may be a little too challenging to start with.

 

 

I never truly understood how important a clearly explained vision statement is to the success of an organisation, until I recently came across two very different cases.

Like many managers, I thought that vison statements were the icing on the corporate cake. A set of clever words designed by expensive, external consultants to make the company look and sound world class.

A vision statement is supposed to describe the possible and desirable future states of the organisation, like this one of Harley Davidson’s.

“We fulfil dreams inspired by the many roads of the world by providing remarkable motorcycles and extraordinary customer experiences.”

Then I learned that the vision statement is at the pinnacle of Policy Deployment methodology.

Policy Deployment, or Hoshin Kanri, is the organising framework for planning, implementing and reviewing the changes required to move an organisation towards its vision.

This started to make sense to me, the vision acts like a goal for the organisation, a direction to travel in.

In fact the aim of Policy Deployment is to point everyone in the organisation in the same direction and navigate them to the desired end point.

And this is what I have observed, without a clearly stated vision and an organising framework even the best intentioned business can miss an opportunity.

Company A

A small establishment with less than 80 staff, led by “John” who has lots of passion and enthusiasm. He believes that everybody can see what they are trying to achieve and that the old vision statement is just a bunch of nice, but empty words.

John doesn’t plan for longer than a year as he believes any plans he makes can be wiped out in an instant.

Results show that their overall performance has been steadily improving over a number of years.

So why do I think they would benefit from a revamped vision statement and supporting plans to cover a medium term period?

I observed a management meeting where each department reported back on what it had been doing. Despite the very differing formats it was clear they had good intentions, worked hard and were individually proud of their achievements.

However, as they asked questions of each other it became apparent that there were some overlaps in effort, some areas that had been missed and no clear priorities on which actions to take. Nowhere were there links to the budget.

In this case a clearly stated vision and supporting plans would help the team to all pull in the same direction, to prioritise actions and allocate spending accordingly, resulting in even better overall performance.

Company B

A larger establishment of 200 staff, and a division of a multinational. The site has a beautifully crafted infographic depicting their vision, with specific performance targets covering a 3 year period. They report that all their indicators have just turned green.

So what could be better? When I questioned a few different people they found it very difficult to explain what the performance measures on the graphic meant and how what they do directly affects the results.

So while the end destination and yearly targets are very precisely quantified, it is harder to motivate individuals to contribute to achieving the targets.

In both cases it’s about harnessing the power of every individual in the company. When people have a vision that is clearly explained and translated into co-ordinated action plans, then their efforts can be aligned to give the best result for the effort put in.

So, how well do you use your vision statement?

What is the best approach to improvement? Only a slightly simpler question than “What is the meaning of life, the universe and everything?”

There are many well-known practitioners and writers publishing their findings and recommended approaches. And of course, a number of people branding their approaches as the ultimate solution.

However, this week I read an article by a much admired leader in all things lean, Jim Womack, which made me stop and think.

In his article, Jim describes how in the last year he has started advising clients to make changes in one single place in an organisation, as opposed to starting with the big picture and the end-to-end value stream. This enables the team to discover what things they need to address across the whole organisation to ensure they have a functioning and stable environment, that gives a solid foundation for sustainable improvement.

This reminded me of the way in which I was taught to approach improvement by the Master Engineers from Nissan, Toyota and Honda.

Work in small steps

Always, always work in small steps towards your overall goal.

There are two key reasons for this;

• If you apply a small improvement now, the savings will start straight away and build up over time.
• If you delay until you design a complete and perfect solution, the chances are you will lose focus and never implement any improvement at all.

This is summed up in a quote attributed to Mark Twain; “Continuous improvement is better than delayed perfection.”

It’s a bit like climbing a very large mountain. Rather than one long steady slope, there are a number of peaks to conquer along the way. And if you look ahead, you can see the nearest peaks, but not the highest. You have to keep on climbing to reach the summit.

 

The summit, or your overall goal, is best represented by your vision or mission statement. Research shows that the most sustainable improvement activities are those whose targets are linked to achieving that goal.

Your strategy is like the route you chose to the summit. It breaks down attainment of the goal into achievable segments. You then choose and deploy the tools that are best suited to achieving each segment.

Top deployment tip

When working on one of the segments and deploying a tool, break your actions down into even smaller steps and trial your ideas as you go.

Always encourage your improvement team to try out an improvement idea immediately, and don’t spend money on it straight away.

You can mock up the suggested countermeasure, or solution, using whatever materials you have to hand. Sticky tape, cardboard, spare pairs of hands and the ability to scrounge are your best friends here.

Use cardboard cut outs of equipment to trial a new layout. Use people to act as stands or shelves. Borrow equipment from another area. Sketch out shadow boards or document layouts.

The key is to trial the idea and check that it works before you make permanent changes and spend money. (Remember to use the Plan, Do, Check, Act cycle).

Keep going

Keep moving through the small steps to complete the segments of your overall plan. This allows you to see progress and build on your successes.

I always use these 3 phrases to remind the improvement team to work in small achievable steps, no matter what technique is being deployed and what their end goal may be.

• Do it now! No excuses.
• Use your wisdom, not your money!
• Improvement is infinite, better is not good enough.

Take a look at our Leadership Development Programme, which is a programme designed to manage the sustainability of all improvements made in the workplace. We have three courses in the programme:

• Team Leader Essentials (TLE)
• Manufacturing Manager Training (MMT)
• Senior Leadership Training (SLT)

If you’d like to speak to one of our experts, drop us an email or call us on +44(0) 121 717 6600.

For many years we have been successfully using VSM to help us plan how our businesses will operate in the future. Many of us will have started around 2003, using Learning to See by John Shook and Mike Rother. But is the mapping tool becoming obsolete in the world of virtual and augmented reality?

Mapping the information and material flows and understanding how long it takes us to deliver the finished product to the end user has many benefits.

It allows us to diagnose our current state and then plays a vital role when we design how we will operate more effectively in the future. Key is ensuring we meet or even exceed customer expectations in a way which ensures we can make a profit and maintain a healthy cash flow.

VSM is at its most powerful when used as a strategic tool to support our policy deployment cycle.

Aligned to our vision and mission statements, it helps us create a road map of how to achieve the ideal state. We get clear priorities and detail on which improvement tools to use, where and what the desired outcomes are.

Under threat?

For me a key part of the mapping process is using a cross functional team who go to collect actual facts about how the process really works. And of course the giant roll of paper we put on the wall!

 

So is our “traditional” way of mapping under threat from powerful applications supported by cloud technologies or the real time collaboration across continents made possible by augmented reality (AR)? Will we loose the hands on, collaborative approach that has always worked wonders in reaching consensus on the way forwards?

The future

I don’t think we should change the practical, cross functional team approach to the mapping method. While in some cases the introduction of VR and AR will enable better collaboration, let’s not throw out the roll of paper just yet.

But we should definitely introduce digital technology in another way.

We know that used in the right way these technologies help us to eliminate waste and reduce lead times. This happens in both the information and manufacturing flows.

So let’s introduce some new icons into our mapping and incorporate the advantages of the emerging technologies into our designs.

Traditionally we have used icons like these to depict the ways in which we transfer information; manual (solid line), electronic (lightening flash) and informal or ad-hoc flow (dotted). And we add detail with icons for sheets of paper, computers and telephones.I bet you’re thinking …… “That looks a bit old hat!”

Well how about we introduce symbols to show wireless transfer and use of cloud technologies? Could we show smart products in transit along the extended value stream?

 

Will kanban cards become things of the past, to be replaced by symbols for smart products that wirelessly transmit the signal to produce?

As our manufacturing environment evolves at an ever increasing pace I think we need now more than ever, the clear vision provided by future state mapping.

So, I would love to see some of your future state digital manufacturing maps, with vastly reduced time lines. Or maybe you would like to share your ideas for new icons?

When I first learned about the 7 Wastes (some 20 odd years ago!), it was a light bulb moment.

The root of every single improvement method was revealed. You will probably have noticed how most of these blogs mention waste somewhere.

But it’s one thing to be able to recite the wastes and another to be able to spot and rigorously eliminate them.

I often find that people have heard about the wastes, but don’t have a solid approach for elimination. This results in missed opportunities when deploying all the other lean tools and techniques.

Follow these 5 straightforward steps to maximise your activity results

1. You have to go and spot it!

Get a team together (who have had a brief introduction to the waste categories) and go and observe your target area.

Use the method best suited to the task you are watching:

• Stand and watch – good for repetitive, short cycle tasks.
• Video and playback later – good for tasks that take under an hour.
• Draw it, use a flowchart, process map or value stream map – good for lengthy tasks and those that involve operations that are difficult to observe e.g. admin and computer based tasks.

You can combine the methods as well.

Top tip: Take a list of the 7 Waste categories with you. It helps you to remember what you are looking for.

2. Write the waste you spot on a Post It^® note

The most important thing to write is a description of what you see – the waste observed. You can add the waste category and suggest a countermeasure afterwards.

Encourage the team to identify as many different wastes as possible.

Top tip: Liken each Post It^® note to a £10 note (it used to be a fiver – but that was a long time ago!)

3. Organise the notes

After quite a short time the team will have generated a huge amount of notes. You need to group these together so you can prioritise them.

Start with this simple method and develop it as you learn by doing.

First organise by category, grouping together similar observations.

 

 

Then prioritise which ones you are going to tackle first. There are many ways of doing this, like using a grid with impact and cost axes.

Start with the high impact, low cost ideas. Of course any safety concerns must be dealt with first.

4.Eliminate the wastes

Go and implement the countermeasures.

Top tip: Transfer each group of wastes onto a follow up sheet so you don’t loose any, especially those in the lower priority quadrants.

A good sheet will help you follow a Plan, Do, Check, Act approach.

5. Tell everyone about your improvements

Communicate how much easier and quicker the tasks have become for the people who carry them out. Use pictures, do demonstrations, use KPIs, discuss at team briefs.

Don’t forget to train people in the new methods and incorporate the changes into any existing documentation like Standard Operating Procedures, costings etc.

Prove to the management team how the activity has benefited the bottom line. Read this article to see how to translate the improvement into cash.

The more you actually do waste elimination activities, the better you will become. If you want any help or some more tips for tricky activities please contact us.

 

 

 

Rebalancing the UK economy following the crash of 2008 is widely understood as a desirable national goal.
The recent progress of UK manufacturing can be assessed via the Annual Business Survey data which Office for National Statistics (ONS) have just released covering the period from 2008 to 2014. It shows that manufacturing gross value added (GVA) increased by £7.8bn or just over 5% between 2008 and 2014.

The detailed sector changes suggest that the global economy is impacting on different parts of manufacturing in very different ways. Food manufacturing increased GVA by £2.2bn, automotive by £7.3bn and machinery and equipment by £1.5bn. Several manufacturing sectors decreased in size while others stayed roughly level in GVA terms.

The non-financial economy as a whole increased in GVA by £195bn between 2008 and 2014 – by over 20% which is more than the total manufacturing GVA of £157bn in 2014. There are important linkages between manufacturing and services, however, and a key example of these linkages is the retail motor sector which increased GVA by £31bn between 2008 and 2014 to a total of £189bn. Professional and Technical Services are also often linked to manufacturing and this sector’s GVA increased by over £41bn between 2008 and 2014 reaching a total of £148 bn.

One element in the increase in GVA in automotive manufacturing has been the significantly increase in investment in the sector not just in car plants but also in the supply chain. Strengthening the supply chain had been identified as a priority by the Automotive Council where industry leaders set an overall national strategy with Ministers and overseas investments have been secured as a result.

This Summer DEFRA minister, Lynn Truss, launched a related initiative for the food and farming sectors. Food manufacturing is the largest UK manufacturing sector and one of the largest in Europe. A meeting with over eighty industry representatives committed to the development of a long term plan with a 25 year time horizon for food and farming. They affirmed an ambitous vision for the sector and its potential to drive growth. Achieving the potential will involve building skills especially via apprenticeships, using modern technology and building an overall brand to lever export growth.

 

An interesting similarity between automotive and the food sector is the importance of effective supply chain management especially as part of successful new product introduction. The UK food manufacturing sector launches over 16000 new products every year.

As part of its 2015 Manifesto the All Party Manufacturing Group (APMG) endorsed the type of approach adopted in automotive and food. It said:long term government policies, prepared in collaboration with industry and with buy-in from across the political spectrum, are the single best way to instill confidence and security across the manufacturing sector. The manifesto set out specific proposals on innovation, skills, finance and taxation, energy, trade and investment and SMEs. APMG has set up an independent in-house depth research unit, The Manufacturing Commission, funded by the EPSRC and the EEF. It aims at driving new thinking about UK industrial policy.

The formation of a Manufacturing Commission follows on the APMG’s 2013 research inquiry and report ‘Making Good: A Study of Culture and Competitiveness in UK Manufacturing’, which warned that UK manufacturing is being prevented from becoming ‘wholly competitive’ by a national industrial culture that discourages companies from investing in vital long-term business drivers such as skills development and technological innovation.

The chairman of Industry Forum, Mike Baunton is a member of the Manufacturing Commission. As far as UK automotive is concerned Mike believes there are significant opportunities in the supply chain, in environmental performance and in skills. There are excellent examples of UK automotive companies leading in each of these areas but if we could get all automotive companies to the levels of the best we could accellerate growth.

Global manufacturing companies are increasingly building their strategy as a integrated global portfolio facilities. As far as the UK’s strengths are concerned from this perspective, Mike points out that the UK has deep expertise not just in all aspects of modern manufacturing but also in the support services needed to make manufacturing competitive. We speak the worlds language, we have access and support for world markets.We have an open economy and supportive legal and political framework plus both competent and flexible working practices.

He points out that many countries support manufacturing both directly (through grants and tax incentives for example) and indirectly through tariff barriers, export incentives etc. However, countries beyond the UK typically apply short term incentives which are incompatible with the long term investment goals of many manufacturing companies. We in the UK have demonstrated a consistency of approach and the support that should encourage even more inward investment.

Mike descibes the Manufacturing Commission research priorities as making recommendations to Government to support industrial sustainability. In the context of the work they are looking at not just environmental sustainability but resilience, supply chain strength, skills and long term research and development capability.

All the evidence shows that a national manufacturing strategy can pay off provided it is pursued consistently in the medium and long term. Major manufacturing nations in Asia, Europe and North America are all developing this kind of strategy and taking a keen interest in how competitor nations approach the topic.It is very encouraging to see that the UK is developing its own distinctive research based approach aligned with our national strengths.

 

 

Further information:

• [email protected]
• +44 (0)121 717 6600
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Will deploying digital technologies boost your productivity, QCD performance and global competitiveness?

This is the message we get from all the promotional information. But as with any new system or equipment, we need to evaluate the pros and cons before rushing in to purchase.

To really improve performance and bottom line we need to ensure we are eliminating real waste, not just speeding up tasks classified as waste or non value adding (nva).

Let’s have a look at a few examples.

Smart tools and wearable tech

Imagine using a smart torque wrench liaising with a variety of smart products during assembly. It tightens to the correct setting with a high level of accuracy, sends data to be captured for compliance on your safety critical item and then reconfigures the setting instantly for the next product.

Bad quality through user error is eliminated, and time to collate compliance data is vastly reduced. Key here is that if the tightening is a value added task and regulation states you must have compliance data, then you have almost certainly eliminated some waste.

Now consider the scenario where warehouse workers are using wearable tech to assist picking and stock taking. Using multiple hands free devices will speed up the operation and reduce errors (bad quality) and operator motion. But we must question the need for the warehouse in the first place. Are we overproducing? Eliminate waste in the value stream before investing in tech.

Virtual and Augmented Reality

Using VR and AR instead of manual design systems and paper based Standard Operating Procedures reduces waste (see last blog) and speeds up the whole design process.  But they are not a cure-all. There are other important actions you should take to speed up time to market.

Using in sight displays of near live data analysis may reduce operational wastes. But don’t loose the value of gathering a team together to problem solve and eliminate root causes.

Linked systems

Seamless digital manufacturing systems, that replace manual processes, can speed up feedback and reporting by eliminating the wastes of using the old system. Like time spent retrieving information and transferring to different systems, errors and waiting for others to finish tasks. But again don’t automate wasteful or nva tasks, review the information flow first. Electronic storage space and bandwidth do cost money and can be wasted!

Big data and other analytics

Using cloud and IoT technologies can boost the power of Condition Based Maintenance and CMMS systems to predict machine failures before they occur. This reduces downtime and production costs but comes at a price. I recommend that you evaluate what you need from your CMMS system first and consider scaling it up over time.

Cloud based speech analytics are being used to improve customer services; resolving issues more quickly and preventing future costs. I’ll let you decide for yourself if this is speeding up a reactive approach or is it being proactive?

Summary

A key message from the Advanced Engineering show was that we need to use lean techniques as well as emerging technologies to improve performance and productivity. Robots and machines can not do problem solving and improvement activities like humans can – yet!

We need to be aware of what technology can do and deploy what we need, to drive out real waste and solve problems.

I hope you enjoyed this series of blogs on emerging technologies and how they will shape our future. I would love to hear about your thoughts and experiences.

Risk management is part of the portfolio of most firms. For example, contracts are always instruments to share risk between the parties. Or again, risk management should shape audit strategy and be the bedrock of health and safety practices. Product design includes risk management methods such as failure mode effect analysis (FMEA) which is a core tool within TS 16949. Lean and agile product development approaches also aim to minimise risk. Recently the expression ‘stress test’ has entered everyday speech from contemporary financial sector risk management.

Risk management is growing in importance as new and improved products, processes and services are more and more the bedrock of the growth strategies of most firms. Last year food and drink manufacturers in the UK, the largest manufacturing sector in the uk, introduced some 16,000 new products, part of the reason why food manufacturing is one of the sectors that expanded most between 2008 and 2014. Everyone accepts that there is a significant risk dimension to such market introductions as most new products fail still. With innovation increasingly based on new technology, especially digital technology, businesss risks are increasing for other reasons too. Introducing new technology brings important supply chain risks as new technologies usually mean new suppliers. There is now a well established trend for supply chains to become more elaborate, more diverse and more extended. Major organisations, including the U.S.

 

Pentagon for example, have identified this supply chain development as bringing important new capability and skills challenges and needs in supply chain management and strategy to cope .There are also developments in the business environment which are intensifying risks as it become more volatile, ambiguous, chaotic and uncertain (VACU). The Cambridge Risk Centre last year produced a taxonomy for complex risk management based on twelve categories of threat. These include financial shock, trade dispute, political violence, geopolitical conflict, natural, climatic, environmental or technical catastrophe, disease outbreak and humanitarian crisis. Most if not all of these can disrupt an extended supply chain and it is easy to think of recent examples of disruption which have made the headlines.

Deloitte recently published a review of the factors shaping the investment approaches of US headquartered manufacturers up to 2020. Produced with the Manufacturing Alliance for Productivity and Innovation it examined whether the well established strategy of off-shoring should be balanced in future by more recent developments in the global economy favouring a different strategy. For example with the increasing importance of advanced manufacturing techniques how sound is it to develop the global manufacturing footprint in new territories where the environment involves several significant unknowns? The study recommended that top management ensure that geopolitical risk is factored into global investment decisions over the next five years. In this kind of risk work a strategic risk is one which undermines the fundamental assumptions on which a strategy is based or the organisation’s capability to meet its goals.
Massachusetts Institute of Technology’s David Simchi-Levi, Cornell’s William Schmidt, and Yehua Wei at Duke, have created two new metrics to “help prioritize the financial or operational impact of risk that lets companies focus their mitigation efforts on the most important suppliers and risk areas,”

Time to Recovery (TTR) is the time it would take a network point to become fully functional after a disruption. Ford has used suppliers TTR information combined with its own data to identify risk exposure at each of its network sites. Time to Sustainability (TTS) indicates the maximum duration that the supply chain can match supply with demand after a network disruption. Evaluating inventory and other available supply, this metric reflects how long the customer can continue to be served while the network point is down. If the TTS is greater than the supplier’s TTR, risk is low. By contrast, if the TTS is less than TTR, its disruption creates financial and operational complications.
Another important aspect of strategic risk management is risk monitoring and firms will need to introduce or expand this capability. We can all think of risks that loom large currently but which two or three years were only the concern of specialist communities.
The UK is fortunate in the availability of information and expertise on emerging risks, much of which comes at low or zero cost. There are also thriving consultancies in the UK business services sector specializing in area specific political and geopolitical risk analysis. It is important that risk monitoring within firms is elevated beyond media monitoring as part of the marketing function and provides a regular structured input to senior decision-makers.

The new version of the global quality standard, ISO 9001 which has just been published. It incorporates the risk management standard ISO 31000 and brings that standard into an assessment and certification regime for the first time. This change will be carried through to all the sector specific variants of ISO 9001 including medical equipment, aerospace and automotive.
Supply chain risk management has been the subject of important developments by major manufacturing nations outside the UK. There is the German supplier assessment approach VDA 6.3 developed for automotive supply chains. This standard evaluates a potential supplier’s capability to be a reliable part of the supply chain for a new product but it is also useful to primes in developing their In the USA the premier professional association for supply chain management is the APICS who offer a comprehensive, program that will prepare participants to work on the development of a global risk mitigation strategy. To earn the APICS Risk Management Education Certificate one must complete 12 total contact hours of APICS education including 3 from the elective topics which include vulnerability assessment, currency risk and political uncertainty. Industry Forum can support manufacturers who want to enhance their supply chain risk management capability. We provide services linked to the global automotive quality standard including the core tools such as FMEA, to the German supplier standard VDA 6.3 and to the U.S. professional association for supply chain management APICS.

Supply Chain professionals must consistently update their skills and knowledge to thrive in a
competitive environment. As the leading training and consultancy organisation, Industry Forum can offer the right programme and certification in APICS . For further information please visit www.industryforum.co.uk/training or email [email protected]

 

 

 

 

 

 

 

 

 

 

 

Further information:

• [email protected]
• +44 (0)121 717 6600
• Download Article (pdf)