Supplier Development Assessments
Human Resources Consultancy
Audit and Gap Assessments
Total Productive Maintenance (TPM)
Quick Response Manufacturing (QRM)
Leadership Development Programme
NPI Technical Assessment
EV & Electrification
Virtual Learning (instructor led)
eLearning (self-directed study)
Lean Six Sigma
Careers at Industry Forum
GBSLEP Supplier Skills Programme
SMMT & Membership
Food & Drink
Publications & Standards
Last updated: 6 October 2018
If you have any questions or concerns about our use of your personal information, then please contact us using the contact details provided at the bottom of this Privacy Notice.
SMMT Industry Forum Ltd helps major global manufacturers understand, optimise and improve both manufacturing capability and business performance. It is headquartered in the United Kingdom, but with operations all around the world. Industry Forum helps major global manufacturers understand, optimise and improve both manufacturing capability and business performance through consultancy and training services
You have the following data protection rights:
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
The personal information that we may collect about you broadly falls into the following categories:
SMMT IF collects personal data on this site when such data is submitted by you to us during the registration process. The personal data you provide will only be used by SMMT IF to process your registration or request. Where you have selected marketing preferences you will be contacted regarding the selected product or service. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
Use of IP Addresses
An Internet Protocol (IP) Address is a set of numbers that is automatically assigned to your computer whenever you log onto your internet service provider or through your organisation’s local area network (LAN) or wide area network (WAN). Web servers automatically identify your computer by the IP address assigned to it during your session. SMMT IF may collect IP addresses for the purposes of systems administration and to audit the use of our site. We do not ordinarily link a user’s IP address to personally identifiable information of that user. Each user’s session will be logged, but the user remains anonymous
During the registration process or at any point where personal data is collected by us about you, you may be asked to indicate your preference regarding SMMT IF sending you information about other products or services provided by SMMT IF or the group to which it belongs. You will only be sent information if you have given your consent to receive it and if having given your consent you later change your mind, you are free at any time to amend your details to remove your consent, or simply email us at [email protected] and we will amend your preference for you.
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.
However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).
Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.
If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under the “How to contact us” section below.
We may disclose your personal information to the following categories of recipients:
SMMT IF aggregates personal data collected during the registration process and uses this together with the information collected via the use of ‘cookies’ to track data such as the total number of visits to our web sites, visitors to each page of our web sites, and the domain names of our visitors’ internet service providers. Third parties (Google Analytics and WordPress) may be used to assist SMMT IF with the aggregation process and the analysis of subsequent data obtained. We use this information, which remains in aggregate form, to improve and understand how our visitors use our web sites. NO PERSONAL DATA IS DISCLOSED IN THIS PROCESS
SMMT may place a ‘cookie’ on your computer’s browser. Cookies are small text files, which provide us with information about how often someone visits our site, and what they do during those visits. Cookies do not themselves collect any personal data but if you provide such information to any of our web sites, for example by registering with us, it may be linked to the data stored in the cookie. Where such data is used to produce aggregated data; NO PERSONAL DATA IS DISCLOSED IN THIS PROCESS. For further information about the types of Cookies we use, why, and how you can control Cookies, please see our Cookie Notice: http://www.industryforum.co.uk/cookies-notice/
SMMT IF operates secure data networks protected by industry standard firewall and password protection. SMMT IF has security measures in place to attempt to protect against the loss, misuse and alteration of your user data under our control. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. Employees who have access to Personal Data have been trained to handle such data properly and in accordance with our security protocols and strict standards of confidentiality. Although we cannot guarantee against any loss, misuse, unauthorised disclosure, alteration or destruction of data, we try to prevent such unfortunate occurrences.
We recommend that you take steps to protect your card details, such as;
We may update this Privacy Notice from time to time in response to changing legal, technical or business developments. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Notice changes if and where this is required by applicable data protection laws.
You can see when this Privacy Notice was last updated by checking the “last updated” date displayed at the top of this Privacy Notice.
Generally, SMMT IF does not transfer personal data outside of the European Economic Area. Visitors are advised to note however that if you are visiting www.industryforum.co.uk from a country other than the country in which our server is located (currently, the United Kingdom), the various communications will necessarily result in the transfer of information across international boundaries.
In some cases, your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country.
We have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Notice. These include implementing the European Commission’s Standard Contractual Clauses for transfers of personal information between our group companies, which require all group companies to protect personal information they process from the EEA in accordance with European Union data protection law.
Our Standard Contractual Clauses can be provided on request. We have implemented similar appropriate safeguards with our third party service providers and partners and further details can be provided upon request.
We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
If you have questions about or need further information how long we retain your personal information, please contact us using the contact details provided under the “How to contact us” section below .
Should you have any queries or concerns regarding use of your personal data, please contact our Data Protection Officer by writing to the address 71 Great Peter Street London SW1P 2BN, or e-mail [email protected]
Industry Forum helps major global manufacturers understand, optimise and improve both manufacturing capability and business performance. Over 250 organisations in 30 countries trust Industry Forum to deliver and maintain sustainable improvement.
SMMT Industry Forum Ltd
2680 Kings Court
Birmingham Business Park
+44 (0)121 717 6600