Industry Forum

The pace of business is relentlessly increasing, with customers demanding ever shorter lead times and greater choice. The ability to satisfy this need is becoming a differentiator for many suppliers and an order winning competitive advantage in many of today’s marketplaces.

Within traditional mass production environments, being able to service the customer has often meant holding inventory. The amount of inventory is driven by factors such as replenishment lead time, demand variation and the frequency at which a product is batch processed. As we all know, holding inventory impacts on cash flow and adds risk to a business. The Value Added Ratio (VAR – usually illustrated as a ”castellated” line drawn along the bottom of a Value Stream Map) is a frequently used measure of the efficiency of the supplying value stream.

 

The VAR compares the sum of the actual processing times (”touch time”) for one individual item going through the value stream, against the overall elapsed (or ”calendar”) time taken. The elapsed time includes all queuing, setup, transportation and waiting time whilst the item is held in inventory. This is not an issue where demand is high and fairly stable, and inventory will turn over fairly rapidly. In this environment, companies often hold stock, either finished goods or WIP, as a buffer to demand and process variations.

But what about in a Make-to-Order environment, where demands can be volatile, and holding such buffers is too expensive and risky?

Quick Response Manufacturing (QRM) has been developed as an approach to drive lead time improvement within ”Low Volume/High Variety” manufacturing environments (for example, Aerospace, Motorsport, Rail and Nuclear). The overriding measure used within QRM is Manufacturing Critical-Path Time, or MCT for short.

MCT measures the total response time from a customer placing an order to when they receive their item. It differs from VAR in that it takes account of the information flow time through Customer Service, Planning, Purchasing and Engineering, as well as Manufacturing and Logistics. MCT therefore gives one unifying system-wide metric that all functions can, and do affect – defined in a single number.

We all know the old adage “what gets measured,  gets done!” – but it really is true!

“Human beings adjust behaviour based on the metrics they’re held against. Anything you measure will impel a person to optimize his score on that metric. What you measure is what you’ll get. Period. This phenomenon plays out time and again in research studies. Give someone frequent flyer miles, and he’ll fly in absurd ways to optimize his miles.” – Harvard Business Review

Before explaining MCT with an example, it’s important to understand the concept of “Grey” and “White” space aligned to the lead times shown on a MCT map.

“Grey space” indicates the time when someone is working on an order. It’s similar to the “touch time” used in the VAR calculation – but it is not the same. It includes the time taken to produce one end item, but crucially, it also includes the full setup time for processes requiring changeovers (as you would still have to set up the process to produce a one-off).

“White space” indicates the remaining time when nothing is happening to the order. Again, we are considering one end item. So, if we are processing a batch of 100 parts, then only the time for one part is added to grey space, and the time for processing the remaining  99 parts is classed as white space. Add to this any queue time whilst the batch waits its turn with other orders going through a work centre, and transportation and warehouse times etc.

The MCT process map follows similar conventions to a Value Stream Map, with Information Flow going from right to left across the top of the map, and Material Flow going from left to right across the bottom. Both processing and inventory lead times are shown, as illustrated in the example below:

The corresponding lead times can then be illustrated in a MCT timeline map, which is illustrated below:

 

The convention here is that the “grey space” within each element bar is shown at the right-hand end of that bar.

From the above map, we can see this process has a MCT of 94 days. It also illustrates clearly which branch (and therefore, which process steps) is on the critical-path. From this, it becomes obvious that working on reducing the sheet metal or motor supply lead times is not going to affect the overall MCT number!

A traditional, process waste elimination focus might only attack the grey space portion of the lead time, when the greatest opportunity to cut lead time here is clearly to reduce the reasons causing the white space delays.

Also, every business function can, and does, affect MCT. Consequently, the MCT measure combats ‘silo thinking’, where local measures may drive an Area Manager to optimise local performance, but inadvertently sub-optimise the overall value stream. For example, to improve machine utilisation, the changeover frequency could be reduced. This would result in improved machine utilisation, but at the cost of extended lead times and increased WIP, as a result of producing very large batches!

MCT provides a simple, one number measure to understand both order fulfilment and system-wide waste, highlighting where to focus your elimination efforts. It drives behaviour to relentlessly attack the causes for lead time without “sandbagging” customer service through expensive stock holding. It is the overriding measure within Quick Response Manufacturing.

– July 2019 authored by Mike Scull

A Bit More About Mike
Mike Scull has over 30 years of manufacturing experience within the automotive, aerospace, electronics, off highway, white goods and apparel sectors. Joining Industry Forum in January 1998, Mike underwent training and mentoring in the implementation of Lean Manufacturing with Japanese Master Engineers from Toyota, Nissan and Honda. Mike’s current role at Industry Forum is Principal Consultant – Lean Manufacturing.

Mike is a Chartered Engineer (CEng MIMechE), and has a BSc (Hons) in Civil Engineering. He has professional qualifications including APICS Certified Supply Chain Professional (CSCP) and Certified Production and Inventory Management (CPIM), Certified Demand Driven Planner, PRINCE2 Practitioner and is a Certified Six Sigma Black Belt. He is also an Assessor for the National Manufacturing Competitiveness Levels (NMCL) programme.

Click here to contact Mike.

Companies within the Aerospace industry have long since recognised that although they compete to gain market share, they also share common challenges. In the past, they have created differing techniques and methods to try and achieve the same results. To address this, the aviation, space, and defence industry established the International Aerospace Quality Group (IAQG) for the purpose of achieving significant improvements in quality, delivery, safety, and reductions in cost, throughout the value stream. This organisation includes representation from companies in the Americas, Asia Pacific and Europe. One of the more tangible results of the group’s activities is the release of a number of industry recognised standards.

AS9145 Advanced Product Quality Planning (APQP) / Production Part Approval Process (PPAP) was released by the IAQG in November 2016 to document the common approach to be used for the advanced quality planning for new product designs, new process designs, changes to existing designs and processes, and also covering changes in sources of supply.

AS9145 defines a process for APQP, which culminates in a PPAP submission to the customer for approval. This submission comprises a documentation pack incorporating up to 11 Aerospace industry agreed product quality planning elements:

1) The design record
2) Design risk analysis (DFMEA)
3) Process flow diagram
4) Process risk analysis (PFMEA)
5) Control plan
6) Measurement system analysis (MSA)
7) Initial process capability studies
8) Packaging, preservation and labelling approvals
9) First article inspection report (FAIR)
10) Customer PPAP requirements
11) PPAP approval form

Element 10 gives the customer the opportunity to add additional requirements to the PPAP submission – see table below for examples:

 

Once the submission is reviewed by the customer, a disposition is made under one of the following 3 categories:

Whilst FAIR is typically used by the Aerospace industry to demonstrate that the supply organisation has a process which will produce all of the features on the design record to specification, it is PPAP which demonstrates that the supply organisation has a process which will produce product that meets the required right first time target, at the production rate required by the customer.

Product Right              Process Right
First article inspection approved          Right first time at the agreed production rate

Industry Forum are pleased to announce the availability of a number of training courses in support of the techniques and methods suggested within the AS9145 standard:

AS9145 – APQP Essentials for Aerospace (1 Day)
AS9145 – PPAP Essentials for Aerospace (1 Day)
AS9145 – APQP and PPAP Essentials (2 Day)
AS9145 – APQP and PPAP Practitioner (5 Day)

To find out more about AS9145 APQP/PPAP and how Industry Forum can support your journey of improvement, email us or call us on +44 121 717 6600 to talk to one of our experts.

– July 2019 authored by Richard Hammond

A Bit More About Richard
Richard Hammond has over 30 years of auditing and consulting experience within automotive and aerospace sectors. He began his career at Rolls Royce Motors Plc, where he graduated to the role of Maintenance and Installation Engineer, before progressing to his current position as Principal Consultant at Industry Forum via Industrial Robotics and Certification Body Auditing. As a qualified SMMT trainer, Richard delivers the recognised International Automotive Task Force (IATF) ISO/TS16949 Certification Body Auditor training and evaluation. Richard is an approved IATF Witness Auditor and delivers Core Tools training (APQP, PPAP, SPC, MSA, FMEA and Control Plan) into major aerospace and automotive OEMs and tier 1 suppliers.

Click here to contact Richard.

Great companies are launching new products on a regular basis but not every product launch is a success. A recent survey questioned CEOs about the success of new product introduction, and the resulting numbers were sobering. Findings from the survey reveal that 43% of new products and 41% of refreshed or modified products introduced to the market fail to meet one or more of the key target metrics established in the business case.

The top reasons for product introduction failure will probably not come as a surprise to anyone already engaged in new product development – schedule delays, cost overruns and not right first time (NRFT) product.

Anyone involved in a new product launch environment is likely, at some stage, to face schedule delays and NRFT product quality. The result is customer dissatisfaction, and the impact can range from simply an annoyance to new business hold for potential future opportunities. Factors contributing to schedule delays or NRFT product could be down to tooling, sourced components, equipment delivery or readiness, quality issues, product design freeze…the list is endless. Considering the number of deliverables to manage, it becomes imperative that a robust New Product Introduction (NPI) process is put in place to manage the launch of new products. Results from Industry Forum’s NPI self-assessment show that 63% of respondents have concerns over the effectiveness of their NPI process.

Cost overruns as a result of schedule delays and NRFT product hurt businesses launching new products more than the next customer in the chain. The only mode of recovery for cost overruns is internal improvements and it can be a challenge to implement improvements within the product launch cycle when the customer is looking to ramp up volumes. This often leads to a situation where an organisation has to keep up with customer demand and consequently, incurring additional containment costs, as well as absorbing the cost overruns until improvements are identified and implemented. Organisations striving for zero defects are unlikely to succeed if new products are continuously launched into manufacturing without achieving quality, cost and delivery targets.

What Can You Do to Drive Zero Defects with New Product Launch?

 

Whether it’s a start up or an experienced new product launch team, every launch is different and must be addressed as such. A few steps that may help to drive successful product launches are:

• Critical review of your existing NPI process, practices and skills within implementation teams.
• Identify a “new product launch lead” and team. Map out requirements from each participant in a product launch schedule.
• Determine the time and scale of a new product launch by creating a “baseline” readiness report.
• Create a new product launch plan with definitive and measurable goals.
• Build sales and operational readiness by ensuring that sales and operational teams are trained in new product launch excellence, and have sign off on the product launch date.
• Conduct a post-product launch evaluation to learn lessons for the future by performing a thorough assessment and debrief of actions.

To start your NPI improvement journey, complete your free NPI self-assessment here and one of our experts will provide you with feedback.

– July 2019 authored by Robin Talwar

A Bit More About Robin
Robin Talwar has over 20 years of international experience within the manufacturing sector, working with leading OEMs and cross-sector tier 1 suppliers. He began his career as a Quality Engineer for Honda Car Manufacturing, developing skills in Problem Solving, Kaizen and Quality Circles. Moving in to the role of Supplier Development Engineer at BMW Germany, Robin was involved in NPI activities and application of Core Tools with suppliers. Joining the Greenfield Project Team with Daimler Trucks, Robin led the Supplier Selection and Development activities to achieve a challenging 85% localisation target. Before joining Industry Forum in May 2015 as Principal Consultant in NPI and Lifecycle Management, Robin was Head of Logistics Operations for a brand new car manufacturing plant of Honda Cars in India, where he successfully developed a Japanese 3PL for inbound logistics and milk run operations.

Click here to contact Robin.

It is no secret that employees are right at the heart of any business, so it is important that they remain engaged so that they can continue to provide a high quality of work. Whether your employee is completely new or has been in the business for decades, is an apprentice or at an executive level, it’s important that everyone feels like they are making a contribution to the organisation’s objectives. This can be done by having a good quality management system that aligns throughout the entire business.

The benefits of having employees engaged in their work can be obvious, but it’s how we get them to be engaged that can be the issue. Here are a few examples of how, by utilising an excellent management system, you can work towards a more focused and dedicated workforce.

Goal Setting

All businesses should have goals and various types of them. From the top-level overall business goals right down to goals of the next marketing campaign, having something to aim for and towards is important. After you have clearly identified your business goals, these should be communicated to all employees in the business so that collectively, everyone is aiming for the same thing. By doing this, everyone can begin to understand the larger pictures of the company and will identify how their job can help contribute to those goals.

Continuous Learning

The continual development of all members of staff is crucial for if you want to better the team that you have and make them want to stay as your employees. Investing in the right people can pay dividends in the longer term. By first assessing the capabilities of your employees, you can work with them to identify gaps in their knowledge of which you can then train. By doing so, you are essentially investing in your employees which may create more engagement and also result in a better service delivered by them. By using training records as per your management system, you can track progress across the business and see what the next stages are.

Communication

As with most areas of business, communication is key. It’s important that you keep communication open with all members of your team and converse regularly. Whether this is to clarify on work that is being done or to see how an individual is getting on with a specific task, communication shows interest. Whether this communication is done via email or in person is completely dependents on the size and logistics of your business.

Appraisals

By having regular appraisals and/or reviews with employees ensures that they are heading in the right direction in terms of their work and gives you the opportunity to set any personal goals. In these appraisals, there can be discussions on workload, work difficulty and any challenges they feel they face. All of which can be used to better their experience and in turn, their engagement at work. This can also assist with employee motivation as it gives them the opportunity to discuss positive and negative feedback which can be used to better their role and bring confidence.

Rewarding & Sharing Success

Rewarding good performance in work is one of the easiest ways to engage employees as it gives them the confidence that they are doing their work well and are making an impression. Whether you set up a reward scheme to give back to your employees or you do so verbally every now and then can motivate others to work harder also. This helps to encourage both good behaviour and positive work engagement.

How will you implement your quality management system to help engage your employees? Find out how we can help with management system consultancy.

Companies within the Aerospace industry have long since recognised that although they compete to gain market share, they also share common challenges. In the past they have created differing techniques and methods to try and achieve the same results. To address this, the aviation, space, and defence industry established the International Aerospace Quality Group (IAQG) for the purpose of achieving significant improvements in quality, delivery, safety, and reductions in cost, throughout the value stream. This organisation includes representation from companies in the Americas, Asia/Pacific, and Europe. One of the more tangible results of the group’s activities is the release of a number of industry recognised standards.

AS9102 is the Aerospace standard which seeks to standardise First Article Inspection (FAI) process requirements to the greatest extent possible and can be used at all levels of the supply chain by organisations around the world to provide a consistent process and documentation requirements for verification of aviation, space, and defence products.

This standard was revised in October 2014. When reading the above, the phrase “standardise FAI process requirements to the greatest extent possible” strikes fear into the hearts of the Aerospace supply chain. In reality, there has not been a lot of agreement on what is required in support of a FAI report (FAIR), hence why many organisations add further requirements to those listed within the standard.

With the introduction of AS9145, the Aerospace sector standard for APQP/PPAP, these additional requirements are now being standardised within the 11 PPAP elements.

The trend is now starting for organisations to go back to basics and define their FAIR process around the requirements of AS9102, and seek to gain supporting information from the PPAP file. There is an increasing trend to drive improved, increased accountability for FAIR submission quality towards their supply base and to incorporating any additional requirements within the PPAP file.

Industry Forum are pleased to announce the availability of a number of training courses in support of the techniques and methods required within AS9145 APQ/PPAP, which support FAIR and also provides the training foundations on the requirements for AS9102:

There was a time in the not-too-distant past when a company could create a notable product and reap the benefits of that product for many years. However, today’s market is far more competitive than it used to be and companies now face the prospect of market saturation for single product designs. This can cause revenues and profits to decline and limit the growth potential of a business. Aspirational growth targets are fundamental to future business strategy and a large part of achieving this growth will involve the introduction of new opportunities and new products into the business.

A desire of every growing organisation is to achieve product launch excellence while bringing new products to the market. In doing so building on stable foundations is critical to success.

 

A well-defined product and technology roadmap element will help to align an organisation’s development efforts and efficiently manage product lifecycles while meeting customer needs. This element will play a key role in linking NPI to business strategy, including a definition of what new products or technology will contribute towards business growth targets.

An analysis of your product portfolio and costing model will help to bring to the surface profitable solutions that already exist in an organisation. Product evolution of these focussed Product Market Groups will work as a good input for business development and help to align new opportunities with existing commercial strengths in the business.

NPI projects are often not given sufficient priority in the business to have specific project management resources allocated to them. It often falls to a single function to run new product launches in amongst their other responsibilities, with limited cross-functional support. This can result in a late launch into manufacturing with incomplete information and a stressful push through the final production stages in an attempt to deliver on time to the customer. Resources within an organisation should be channelled through an effective Sales & Operations Planning (S&OP) process. S&OP link with NPI will help to manage resource and capacity balance while introducing new products in the business.

In an effort to improve timelines and effectiveness of a product launch, a number of organisations are experimenting with different best practices in their NPI processes. A big question is what should they do first? A good starting point is to do some internal analysis and identify strengths and weaknesses. Earlier this year Industry Forum launched a free NPI self-assessment tool to help organisations start their NPI improvement journey. If you have not already done so here is your chance to complete the free NPI self-assessment.

Complete the NPI self-assessment.

Manufacturing companies have a range of strategies they can choose from in order to compete in their marketplaces – from Lowest Cost Provider, to Niche Service Provider and Product Differentiation, each brings its own challenges. However, for individual manufacturers, competitiveness is more likely to be connected to their local operating environment and the challenges this brings.

Assessing a company’s competitiveness allows the business to understand what is important to them, and what they should focus on at each point of their growth journey. Understanding their performance and capability enables manufacturers of all shapes and sizes to grow in an appropriate way. Measuring and improving a company’s competitive performance is at the core of the NMCL framework.

The NMCL assessment measures a company’s performance against 6 criteria:

  • Quality
  • Cost
  • Delivery
  • Flexibility
  • Product & Technology
  • Customer experience

The company may choose to compete on one or more of these themes. The NMCL assessment will reflect each company’s view of itself (Company Competitiveness pre-review), and compare that with the view of the customer (Customer Competitiveness view) and the outputs of the NMCL assessor-led Company Capability Assessment. The result is a 360 degree view of the company’s position within its business environment, and crucially, this generates a strategic plan and business case to improve its competitiveness over a 2-4 year period.

The assessment model covers 4 company capability areas:

  1. Competitive Strategy & Management Systems
  2. New Product Introduction & Lifecycle Management
  3. Manufacturing Operations
  4. Supply Chain Management

Delving deeper into Manufacturing Operations – “the use of labour, machines, tools, processing, or formulation to add value to material and produce a good for use or sale”, it encompasses:

  • The layout of people, material and equipment
  • The evaluation and development of the capabilities of people and equipment
  • Asset and workforce utilisation planning and management

The Manufacturing Operations section of the NMCL Assessment has the following subsections:

  • Plant & Equipment
  • Operational Processes
  • Working Environment
  • Quality Management
  • People Capabilities & Organisational Structure
  • Energy, resource and material disposition

The purpose is to identify areas of current performance that are a priority for improvement – either by mitigating ‘order losing’ performance, or by generating competitive advantage by shifting toward ‘order winning’ performance. For example, by implementing robust Problem Solving Techniques in order to meet customer expectations on delivered quality and eliminating repeat concerns, or by re-designing the information and material flows to provide faster response to customer demand through Mapping and Improving the Value Stream.

A full list of the types of Manufacturing Operations Work Package support available through NMCL is listed below:

Manufacturing Operations Plant & Equipment TPM Principles and Approach
Loss Analysis & Improvement
Training and Education Pillar Principles
Operator Level Maintenance Principles
Planned Maintenance Principles
New Equipment Management Pillar Principles
Lean Operational Processes & Working Environment Identifying the Improvement Activities Required
5S Workplace Organisation
Managing Standard Work Across the Business
7 Wastes
Visual Management
Mapping and Improving the Value Stream
Quick Changeover – SMED
Quality Management Principles of Manufacturing Quality Management
Measuring and Managing the Cost of Quality
Problem Solving Techniques
Documented Problem Solving Process
Understanding High Level Processes (SIPOC)
Error Prevention Systems (Poka Yoke)
Six Sigma Variation Reduction Toolset and Managing Variation
Measurement Managing Measurement Systems and Calibration
Measurement First Principles
Metrology Skills
Measurement Process and Standardisation
Good Practice in Measurement Techniques
Overhead Cost Management Cost Benefit from Recycling and Energy

 

For further information, visit the NMCL website.

Industry Forum is a NMCL Approved Improvement Provider to the NMCL Programme and is approved to provide improvement solutions across all four capability areas. To find out more about how we can support you on your NMCL journey, please email [email protected]

Deeper inspection and analysis of both the global and UK top nonconformities shows that in actual fact, local challenges are replicated globally as the top three are shared by all territories.

  United Kingdom Global
1. 8.5.1.1 Control plan 10.2.1 ISO 9001 Nonconformity & corrective action
2. 10.2.1 ISO 9001 Nonconformity & corrective action 10.2.3. Problem solving
3. 10.2.3. Problem solving 8.5.1.1 Control plan

 

Read Industry Forum’s Principle Engineer, Adam Woodward’s blog on the common challenges and how to address them in your organisation:

8.5.1.1 Control plan

IATF Analysis of Major Nonconformities UK year to date 2019

IATF 16949 2016 requires organisations to:

Develop control plans (in accordance in with Annex A) at the system, subsystem, component and/or material level for the relevant manufacturing site and all product supplied.

9.1.1.1 The organization shall verify that the process flow diagram, PFMEA, and control plan are implemented, including adherence to the following:

  1. measurement techniques
  2. sampling plan
  3. acceptance criteria
  4. record of actual measurement values and/or test results for the variable data
  5. reaction plans and escalation process when acceptance criteria are not met.

IATF rules 5th sect 5.8 each on site audit shall include the assessing and evaluating of at least the following:

  1. p) the effective implementation of the control plan, FMEA, and associated documents during the audit of manufacturing

IATF UK Trend

The 3rd party audit process is identifying a number of major issues with the content and implementation of control plans:

  • Links between the PFMEA and control plan and the cascade of special characteristics into the process documentation and process.
  • Process flow, PFMEA and control plan alignment to ensure all process steps are covered and controlled.
  • The control plan does not reflect the process being observed.
  • Changes have been made to the process and are not included in the PFMEA and control plan.
  • Control plans do not always exist for the process being audited.

Benefits of Control plans

The control plan reduces waste and improves the quality of products during design, manufacture and assembly. Control plans identify process characteristics and the control methods for the sources which cause variation in product characteristics.

Control plans focus resources on processes and products related to characteristics that are important to the customer. The proper allocation of resources on major items helps reduce costs without sacrificing quality.

As a living document, the control plan identifies and communicates changes in the product / process characteristics, control methods and characteristic measurement.

Control plans (more than just paper)

The key principle to understand is that the control plan is a live document, so there should be regular scheduled reviews to confirm its effectiveness.

Refer to the requirements in IATF 16949:2016 Clause 8.5.1.1.

If the nonconformance level is unacceptable, then investigate if nonconformance is related to incorrect/insufficiently robust definition within the control plan.

When investigating conformance or auditing a process:

Start with the control plan and look at the amount of alignment between its content and the actual process. See IATF 16949:2016 Clause 7.2.3.

10.2.1 Nonconformity & Corrective Actions

ISO 9001 2015 states:-

When nonconformity occurs, including any arising from complaints the organisation shall:

  1. a) react to the nonconformity and, as applicable:
  • Take actions to control and correct it;
  • Deal with the consequences
  1. b) evaluate the need for the actions to eliminate the cause(s) of the nonconformity, in order that it does not recur or occur elsewhere.

IATF in rule 5th sect 5.11.5 defines in cases where the accepted corrective actions plan for a minor nonconformity is found to be not effectively implemented, a new major nonconformity shall be issued against the corrective action process and the previous minor nonconformity reissued as a major nonconformity.

IATF Global Trend

The global trend shows that organisations are not taking effective corrective actions on the issues which are identified during the 3rd party audits, and their problem solving processes are not effective in addressing these issues. Therefore, during surveillance audits repeat nonconformities are being identified with the addition of another major nonconformity being recorded around the corrective action process.

The Key

The key to successful Problem Solving is to find the root cause of the problem and eliminate it. If the root cause is not identified clearly, then it is tempting to resolve the effect or the symptoms instead. Although the problem may be temporarily “fixed”, the root cause will happen again – it is like a dandelion, it will continue to grow until the root is removed. The cycle of repeatedly resolving the effect is known as Fire-Fighting, and can be very costly as it consumes resources (time, materials etc.). We should avoid this wherever possible.

Problem Solving

Problem solving can be defined as a process to identify root causes. It aims to resolve problems using a structured, team-based approach. Problem solving by nature is a reactive process. When an organisation first approaches the implementation of problem solving it is usually based on the response/reaction to some failing processes. As the organisation improves, the approach to problem solving changes and can now be used to drive improvement rather than just reacting to complaints and concerns. The ultimate goal of effective problem solving is to apply the lessons learnt to predict failures before the failure occurs.

We need to consider as an organisation:

  1. What is a problem?
  2. How to detect problems
  3. When to use problem solving?

The Solution

Industry Forum  offers  training and support related to Effective Problem Solving and Core Tools implemention including control plans so if you are interested and would like to find out more then please contact us at [email protected]

We have developed this handy FAQ in order to answer your questions about the AIAG/VDA FMEA alignment.

Will the new AIAG/VDA FMEA replace the current version AIAG 4th edition?

  • The new book has been released as AIAG/VDA FMEA 1st edition 2019 and is not designed to be the 5th edition version for the current blue books.
  • The current version of AIAG blue book 4th edition will no longer be subject to update but still remains current and relevant at the present time and mandated by some OEMs.
  • IATF are not mandating this as the approach to FMEA and the approach to FMEA will still be driven by the Customer Specific Requirements.

Has the new approach been mandated?

  • No, it is not mandated by any OEMs to adopt this approach at present and is not mandated by IATF.
  • Organisations will only need to meet this requirement if their customer mandates it in the future, or they choose to adopt this approach. Again, this would be subject to agreement with the customer.

Will SMMT Industry Forum be offering training?

Will SMMT Industry Forum’s current FMEA training include the new approach?

  • The current version of our FMEA training is based on the AIAG FMEA 4th edition which remains current and applicable to industry; we will include some references to the new AIAG/VDA approach to outline the main differences. Delegates will need to attend either the 1 day awareness or 2 day practitioner course to fully understand the differences in approach.

Why is SMMT Industry Forum continuing to deliver the AIAG FMEA 4th edition training?

  • We are continuing to deliver the current AIAG 4th edition to ensure our delegates meet their current customer specific requirements which still subscribe to the 4th edition approach.

Will the publication be included in SMMT Industry Forum’s courses?

  • The publication is not included as part of the course. If you’d like to purchase the publication you can do so by visiting our web shop.

If you have any other questions, please contact our expert team on [email protected]

challenges automotive supply chain

 

The automotive supply chain consists of various systems and elements, all of which work together to create a management system that continues to grow as your customers and supply base grows. It’s an extremely complex process so ensuring that all the elements are functioning correctly is crucial in the continued running of the business.

Within a marketplace that is constantly changing under the stresses of the global economy, there are several challenges that the automotive supply chain faces. They can seem difficult and large-scale to the smaller sized businesses, however, having a strategic approach to your supply chain management can assist with approaching how these challenges will affect your business. Here are five challenges to keep in consideration when dealing with your supply chain.

 

Cost & Location

The constantly changing landscape of manufacturing means an increase in several things; innovation, technological advances and especially, consumer demand. Due to this, automotive manufacturers will be eager to see suppliers working locally, being able to be present in the locations where they have manufacturing bases. However, the cost of ensuring this is high and can be a task for smaller workforces. Evaluating the locations of business are crucial to optimising production lines however the possibility of relocating if needed can not only come at a high cost but also risk the ability to meet other client’s quotas and maintaining those quality relationships.

 

Inventory Management

There can often be a fine line between being correctly stocked and becoming under or overstocked and finding the balance between this can be somewhat difficult. It is a system that has to be closely defined and monitored to be able to maintain optimum functionality. Utilising processes and software that oversees your inventory can help you keep a firm stance on your inventory and so not acquire losses that can be avoided. Having a system in place that does so can allow you to make better-informed decisions regarding inventory.

 

Maintaining Control on a Global Scale

The automotive supply chain is on a huge international scale, with the larger companies having a clear presence in plenty of countries worldwide. Costs must be considered in every single aspect of the chain and moving towards a ‘just-in-time’ operation style can only be done if you have visibility of your full chain. It’s necessary to have full transparency and traceability and know exactly what occurs at every stage with data to support it. Once this is done, implementing software can help to automate the process to streamline it amongst the countries worked in.

 

Recall Issues

Amongst all industries, there can often be an issue with product recall and this can be for various reasons. To ensure that these are kept to a minimum as to not incur a cost to the company, processes must be in place. Quality Management systems and health and safety are pivotal in the automotive industry so quality control must be at the forefront of your processes. Having an error in this sense could affect several things such as your reputation with customers and especially tarnish your name within the industry which has long-lasting effects.

 

The Environment & Being Ethical

The 21st Century brings a whole host of issues that are new and important to customers worldwide. There is a myriad of regulations and quality standards that automotive companies must adhere to. They ensure that you fully responsible for the environmental and ethical impacts of your processes and these can be a challenge to maintain.

 

These challenges must be met head on to ensure your supply chain management is as polished as can be. For more information on how to tackle these issues, we offer a range of training and consultancy services covering process mapping and management, Inventory Management, Demand/Supply Management and Quality Systems as well as a library of AIAG publications and VDA publications.

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